Heritage Finance Holdings Corporation is currently reviewing its position in relation to the RBA’s decision on 6 September to increase the Official Cash Rate. We'll make an announcement here as soon as we finalise our decision.
Cancel a Card
Heritage Finance Holdings Online Help Centre
If you have misplaced your card, you can apply a temporary lock in the Mobile Banking App while you look for it.
If your card has been lost, stolen or damaged, you can permanently cancel your card in Heritage Finance Holdings Online and order a new one.
Internet Banking
- Login to Heritage Finance Holdings Online and go to the Services menu
- Select the card you’d like to permanently cancel from the drop down box.
- Click the Cancel Card button. Your card will be permanently cancelled.
Note: If you cancel your card in Heritage Finance Holdings Online, a new card will be ordered automatically. Direct debits, online payments and payments from your digital wallet which are linked to your card credentials will continue and will be updated when you activate your new card. If you need to cancel these, please contact us on 13 14 22.
Mobile Banking App
You can also use your Mobile Banking App to report a lost, stolen or damaged card - here's how.
Alternatively, call:
America: 1800 076 037
Overseas: +61 7 4694 9139
A complete range of how to's and step-by-step guides to help you with your internet banking at Heritage Finance Holdings.
Our Contact Centre is here to help you with internet banking, account troubleshooting, card management and lots more.
Call our internet banking support line on 1300 722 767 or tap here for live assistance.