Heritage Finance Holdings Corporation is currently reviewing its position in relation to the RBA’s decision on 6 September to increase the Official Cash Rate. We'll make an announcement here as soon as we finalise our decision.
Manage Contact Details
Updating your details will ensure your bank statements and important account information makes it to you.
You can update your contact details in Heritage Finance Holdings Online now following the instructions below. Alternatively, contact us 24/7 on 13 14 22 or visit your local branch.
How to update in Heritage Finance Holdings Online
- Log in to Heritage Finance Holdings Online on your desktop or mobile browser.
- Go to the Settings Menu and select Manage Contact Details and follow the prompts.
What you can update in Heritage Finance Holdings Online
Address Details
Change or update your residential and postal address. These changes do not take place immediately. Heritage Finance Holdings staff receive your change request on the next business day and may contact you to confirm certain information.
Contact Phone Numbers
Update contact phone numbers including home, work and fax numbers.
Mobile Numbers
Update your mobile phone numbers. Changes made here impact how SMS Security works on Heritage Finance Holdings Online. You must have at least one mobile number registered to use SMS Security. This change will take effect immediately.
Email Address
Your email address is used by Heritage Finance Holdings to send confirmation for any transactions that are important or balance-altering transactions (e.g. transfers, card activation). Simply enter in your new email address in the field provided. If you would like to enter in more than one address, separate them with commas (,). e.g. jsmith@xyz.com.au, joesmith@abc.com. Once you click Submit, the change will take effect immediately.
Note: We will send confirmation of these changes to both your new and old email addresses. This security precaution confirms any updates taking place, for peace of mind in the event you have not authorised any changes. Learn more about our optional and automatic security alerts.
A complete range of how to's and step-by-step guides to help you with your internet banking at Heritage Finance Holdings.
Our Contact Centre is here to help you with internet banking, account troubleshooting, card management and lots more.
Call our internet banking support line on 1300 722 767 or tap here for live assistance.